Help - Logging On
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Frequently Asked Questions Ordering Logging On Opening and Saving Arranging Guests and Tables Printing Technical |
I haven't received my password. Your password is sent out automatically as soon as we've received notification of your payment. This usually happens within a few minutes, however, please allow up to 24 hours delay to account for delays in receiving email. If you think the email has gone astray please check your spam/junk/bulk folder to ensure it hasn't gone in there. As a precaution add our email address, help@toptableplanner.com, to your list of contacts/accepted senders. You might also like to see our recover password page. I've forgotten my password. Please see our recover password page which has a form to request a new password to be sent to you. I can't log on. Check you're carefully entering the correct email and password. You might like to copy and paste them using CTRL-C and CTRL-V. Check that you have cookies enabled in your browser. If cookies are disabled this can prevent you from logging in. If your account has expired this will also prevent you from logging on. How do I change my email address or password? Once logged in, the "My Plans" page has forms allowing you to change your password or email address. |
