Toptableplanner
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Frequently Asked Questions

Ordering

Logging On

Opening and Saving

Arranging Guests and Tables

Printing

Technical
  How much does it cost?
It only costs from $20 for a 6 month subscription to the service.


How can I pay?
You can pay using either a Credit or Debit card or with your Paypal or Google Checkout (GBP payments only) account.


Do I need to have a Paypal or Google Checkout account?
No, Credit and Debit cards are also accepted.


If I have a Paypal account do I have to use that to pay?
No, but if your card or email address has been associated with a Paypal account then you must use this Paypal account. This is a security requirement of Paypal and is an additional fraud detection measure.


How secure is the site?
We use Paypal and Google Checkout for our payments system which are some of the safest ways to pay online. They use industry-leading fraud prevention measures and a unique method of keeping your financial information private.


How soon can I use Toptableplanner?
Once you have completed the payment process you will receive an email containing your password. This normally happens within a few minutes but please allow up to 24 hours to account for delays in email. If your payment was made using an e-cheque (through a Paypal account with bank funding only), your password will be sent as soon as your e-cheque has cleared.


How long does my subscription last for?
Your payment includes unlimited access and storage of your table plans for 6 months with an Individual licence or 1 year with a Professional licence.