Terms and Conditions

Returns Policy

TopTablePlanner takes great pride in customer satisfaction. Not only do we provide a time-free trial of our online table planning tool but we also offer a 7 day moneyback guarantee.

If, for whatever reason you are unhappy with your purchase of the table planning tool and would like a refund, you should let us know within 7 days of your purchase. Please indicate your TopTablePlanner username and state the reason(s) for which you are unhappy.

Please note, fair use does apply and where it is clear that complete table plans have been successfully produced, we do reserve the right to refuse a refund.

Distance Selling Regulations (DSR): As access to the table planning software (the service) is provided immediately upon payment, the customer agrees that the seven working day cooling-off period stipulated by the Consumer Protection (Distance Selling) Regulations 2000 is not applicable.

Cancellation Policy

Unless you are wishing to cancel your account under the 7 day moneyback guarantee policy detailed above, you do not need to do anything else to cancel your TopTablePlanner account.

Unless you actively choose to renew, when your 6 month or 12 month period comes to an end your TopTablePlanner account will simply expire and be deleted.

If you would like your account deleted before it expires though, please just get in touch.

Licence Conditions

By purchasing a subscription, you are purchasing a licence to use the table planning tool. This licence is granted to a single individual or organisation and allows them unlimited use of the tool for the duration of that licence. The licence is non-transferable.

Individual Licence: This is granted to a private individual and allows use of the tool for planning events for the duration of the licence. You may allow your friends, family or colleagues to access and modify your plans. However, transfer or use of the account by a third party for their own benefit would constitute misuse under the agreement of the licence.

An Individual Licence is valid for either 6 or 12 Months.

Professional Licence: This licence allows use of the tool for planning events in a corporate environment. Any business use of the tool requires a professional licence. The licence allows use of the tool by multiple employess of the licenced organisation but is limited to the employess based at an individual site. Use of the tool by employees based at other sites requires the purchase of additional licences.

A Professional Licence is valid for 12 Months.

TopTablePlanner reserves the right to suspend accounts where misuse has been identified.

Hardware and Software Compatability

TopTablePlanner shall not be responsible for ensuring that the website or its services are compatible with a particular user's software or hardware. It is the responsibility of the customer to ensure that any service provided is compatible before use.

A fully featured, time-free trial is provied to allow testing for compatability.

Limitation of Liability

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website or its services.

Every effort is made to keep the website and its services up and running smoothly. However, TopTablePlanner takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Use of the site

Your use of this website and its services and any dispute arising out of such use of them is subject to the laws of England and Wales.

Change of Terms

These terms may be changed at any time and without notice. You should check back regularly to ensure your use of the site is within these terms.


All website design, text, graphics, source code and layout are copyright TopTablePlanner unless otherwise stated. You are, however, permitted to download or print extracts (such as individual table plans).


Some of the icons used for TopTablePlanner are part of the Silk Icon set designed by Mark James.